Our Answering Service Is Always There To Assist Your Tenants
We are a property management answering service for your tenants and prospective leads. So you work on acquiring more business.
If you are looking for a 24/7 Property Management Answering Service, you are in the right place.
We have been helping property management companies and real estate investors with different areas of business. Have a great reputation when it comes to maintenance, answering calls, working on leases, handling leads and much more. Our clients had always asked us if we could help them out of hours & weekends. Get virtual assistants was getting so many requests, and we always take our customers needs very seriously. We have a trained team. Having experience to take maintenance requests and handle general tenant issues. They can also process and pre-qualify leads for vacant properties. Property Management Answering Service is unique if compared with other services available in the market. We are not a full fledge customer support for just any other business, but we only answer property management calls. Having expertise area of maintenance and leads handling.
Coverage
You get your management covered with the following benefits.
- After hours answering service.
- Emergency call routing.
- Creating maintenance service request.
- Handling general tenant queries.
- Lead qualification and capture.
- Increased cost efficiency.
- No added equipment.
- Professional staffing. (Trained & Experienced with Property Management).
- No recruitment cost.
- No contracts.
- No setup fee.
Our Virtual Assistant Service is a separate team. While the 24×7 is a separate team to answer calls for property management companies.
We have 3 departments in the 24×7 team. The most utilized and giant one is maintenance, they only take maintenance calls. They will create service request with in your property management system. In case of emergencies, they will reach out to your property manager. We care about your tenants.
The second department is general tenant concerns. They are trained to review ledger, status update on maintenance, help with paying rent, etc. Third department is leads handling. They pre-qualify leads for vacant unit they call for. If they qualify, we tell them to put in an application and we can walk them through that too.
We are cost effective, pricing starts from $39.99/month. Assuring that we are with in our clients budget.
Everything is in place as below:
- Peaceful office space with intense security.
- Awesome work environment.
- An interior that keeps the team fresh and energetic.
- Air-Conditioned Office.
- Power back up, multiple supplies.
- Our in-house secure server.
- Office supplies, with laptops for all team members.
- Noise cancellation professional headphones.
- Multiple high-speed internet connections.